Shipping & Delivery Policy

At Sun City - The Fun Spot, we primarily provide digital services such as online ticket booking and e-vouchers. Please review our shipping and delivery terms below.

1. Digital Ticket Delivery

• All tickets purchased through our website are delivered digitally via email or SMS to the registered contact details.
• Please ensure your email address and mobile number are entered correctly during checkout to avoid any delivery issues.

2. Physical Product Shipping (if applicable)

• If we offer physical products (such as merchandise or gift cards), shipping charges and estimated delivery times will be mentioned at the time of purchase.
• Orders are typically dispatched within 3–5 working days via standard courier services.
• Delivery times may vary based on your location and external factors like holidays or courier delays.

3. Order Tracking

If your purchase includes a physical product, a tracking number will be shared via email or SMS once the item has been dispatched.

4. Issues with Delivery

• If you do not receive your digital ticket within 15 minutes of booking, please check your spam folder or contact our support team immediately.
• For delayed or lost physical shipments, please contact us within 7 days of the estimated delivery date.

5. Contact Us

• Email: info@suncitythefunspot.com
• Phone: +91-84396-39655, 8607225597
• Address: Opposite Unitech, Delhi Road, Saharanpur - 247001

By making a purchase on our website, you agree to the terms outlined in this Shipping & Delivery Policy.